Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
Order your repeat prescriptions online using the NHS App
Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android. Simply download it and register your account. If you do not have a smartphone, use the link below to use the same NHS App service. If you need help with the NHS App, email [email protected]
Order your repeat prescriptions by hand
You can order a repeat prescription in person at the surgery. If you have a repeat prescription slip, you can drop it off at the prescription drop-in box.
Order your repeat prescriptions online using SystmOnline
You can order your prescriptions online using SystmOnline.
You will need a SystmOnline account.
Non-urgent advice: Patient Notice
Prescription requests to BPMG will be issued to the relevant pharmacy within 2 working days. Your pharmacy will advise you of the waiting time for the prescription to be dispensed.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Questions about prescriptions
Our prescription query line is open 9am – 12:30pm, Monday to Friday. Outside of these times, there is an answerphone facility and calls will be responded to the following working day. This number is NOT to be used for any urgent queries or for medication requests, it is for non-urgent queries only.
For any prescription queries please phone 01623 550454.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.