IMPORTANT: Changes to our phone line

We would like to inform you of an important update regarding our phone line system from Monday 30th June 2025. While our primary contact number remains unchanged, please be aware that the menu options you hear when calling are changing. These changes have been implemented to more efficiently respond to your appointment requests and general enquiries.

Our goal is to provide you with quicker and more effective service.

Press option 1 for Prescription queries – this is not for ordering your medication.

Press option 2 for urgent on the day appointments.

Press option 3 for any routine and pre bookable appointment. this includes nurses, healthcare assistants, phlebotomists for your annual reviews.

Press option 4 for Results. Open Tuesdays and Thursdays between 2PM and 4PM.

Press option 5 for any general enquiry, for example insurance requests or to discuss a referral.

We appreciate your understanding and cooperation as we work to enhance your experience when contacting us.

Thank you for your continued support.